Terms & Conditions
Terms & Conditions
Flowering House ("I/We") are committed to protecting and respecting your privacy.
This privacy policy ("Privacy Policy"), together with our terms of use and any other documents referred to in this Privacy Policy, sets out the basis on which any personally identifiable information ("Personal Data") we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your Personal Data and how we will treat it in respect of your use of floweringhouse.com ("Our Site").
By using this website, you are accepting the terms of this Privacy Policy. In the event of a conflict between the terms of this Privacy Policy and the Terms of use, the Terms of use will prevail.
Your services are not legally binding. Any decisions made, or actions taken by you as a result of your reading are your sole responsibility and have not been forced upon you. I accept no legal liability for any damages, losses, or other consequences of any client decisions, subsequent to, or based on readings provided. Please use your own common sense and judgment at all times. It is only with the complete understanding and acceptance of the above that your reading will take place.
My details
For the purposes of our business we are the data controller.
In respect of processing that we undertake on behalf of our clients we are the data processor, and our client is the data controller who determines the purpose and means of the processing of personal data which they provide us with. There may be instances where we are a joint data controller with our client.
How we use your information
The following sections set out why we are processing your information, what information we collect, the legal basis for and duration of our processing of your information and (if applicable) who your information will be shared with and where those recipients are based.
Which information do I process and for what purpose?
We process the following information from you:
Information you give us. Information that you provide by filling in forms on our website. This includes information you provide when you contact us, request marketing information, and when you report a problem with our site. The information you give us may include your name, address, company name, email address and phone number.
Details of Your Visit to our Website. We collect non-personally identifying information of the sort that web browsers and servers typically make available. This includes, but is not limited to, traffic data, location data, weblogs, and records of how you navigate the pages on our site and how you interact with the pages.
IP addresses. We may collect information about your computer, including where available your IP address, operating system, and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
We process information you give us and that we collect about you for the following purposes:
To ensure that content from our site is presented in the most effective manner for you and for your computer.
To provide you with information, products, or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To carry out our obligations arising from any contracts entered into between you and us.
To allow you to participate in interactive features of our service when you choose to do so.
To notify you about changes to our service.
What are the grounds for processing your information?
We are processing your data on the following ground(s):
you have previously given your consent to us processing your data the purposes stated, above; and/or
the processing is necessary for achieving our legitimate interest in respect of the goods or services you have requested or purchased. In accordance with data protection law, we have carefully weighed your interests and fundamental rights and freedoms against our interest to process your information and are satisfied that we are justified in processing your information for this purpose.
Duration and further processing
We will regularly review the personal data which we are holding about you and will delete it as appropriate. We will store your personal data for no longer than is necessary for us to fulfil the purpose for which it was obtained and given consent for provided that we have a reasonable commercial case for doing so.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Who is your information shared with?
I will never sell, share, or rent your personal data without your prior consent. It should be noted that, because we do not control the privacy practices of third parties, we advise that you read and fully understand their privacy policies in addition to this privacy policy. We do not disclose information about identifiable individuals to other clients.
I may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If Flowering House or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Flowering House, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
We will not share your personal information with or sell it to third-party marketers.
We may use the following third-party service providers named below to process and store your data:
We Transfer which we use to store files and documents of which you submit to us or that we create on your behalf.
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Automated decision making
We do not make automated decisions about you based on your information.
Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmission to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Your rights
Under data protection law you have the following rights:
the right to be informed as to what we do with your information. This includes but is not limited to the right to know what information we gather, process and store, what we do with it, who we share it with and how long we keep it for.
If we are processing your data on the basis of your consent, then you have the right to withdraw that consent at any time. Consent can be withdrawn by notifying us using the details set out in section 8 below. The lawfulness of our historic processing based on your consent will not be retrospectively affected by your withdrawal of consent.
The right to access a copy of your information which we hold. This is called a ‘subject access request’. Additional details on how to exercise this right are set out below.
The right to object to processing of your information where it is likely to cause or is causing damage or distress. You can notify us of your objection to us processing your personal data using the contact form.
The right to prevent us processing your information for direct marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us using our contact form.
The right to object to decisions being made about you by automated means. We will inform you if your information is subject to automated processing.
The right, in certain circumstances, to have your information rectified, blocked, erased or destroyed if it is inaccurate.
Enhanced rights to request that we erase, rectify, cease processing and/or delete your information; and
In certain circumstances, the right to request the information we hold on you in a machine-readable format so that you can transfer it to other services. This right is called ‘data portability’. Additional details on how to exercise this right are set out is below.
For further information on your rights under data protection law and how to exercise them, you can contact Citizens Advice Bureau (https://www.citizensadvice.org.uk) or the Information Commissioner’s Office (https://www.ico.org.uk).
Cookies
Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
We use “cookies” to gather statistical information that helps us understand what users find interesting and useful on our website. Users can decline the cookies by adjusting the “accept cookies” setting on their browser, however, this may affect the functionality of the website. We do not use this code to collect any personally identifiable information.
Access to information
You have the right to access information held about you by making a written request to us. You must send us proof of your identity, or proof of authority if making the request on behalf of someone else before we can supply the information to you. Requests should be sent via our contact form. In certain circumstances, you will be entitled to receive the information in a structured, commonly used, and machine-readable form.
We will be allowed to charge you for our reasonable administrative costs in collating and providing you with details of the requested information which we hold about you if your request is clearly unfounded or excessive.
Changes to our privacy policy
Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
Complaints
You have the general right to complain to us (in the first instance) and to the Information Commissioner’s Office (if you are not satisfied by our response) if you have any concerns about how we hold and process your information. The Information Commissioner’s Office website is https://www.ico.org.uk.
Terms
By accessing the website at Flowering House you are agreeing to be bound by these terms of service, all applicable laws, and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing our website. The materials contained in this website are protected by applicable copyright and trademark law.
Use License
a. Permission is granted to temporarily download one copy of the materials (information or software) on Flowering House website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:
modify or copy the materials:
Use the materials for any commercial purpose, or for any public display (commercial or non-commercial).
Attempt to decompile or reverse engineer any software contained on Flowering House or clients’ websites.
Remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or “mirror” the materials on any other server.
b. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Flowering House at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
Disclaimer
The materials on Flowering House website are provided on an ‘as is’ basis. Flowering House makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Further, Flowering House does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
Limitations
In no event shall Flowering House or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Flowering House website, even if Flowering House or a Flowering House authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
Accuracy of materials
The materials appearing on Flowering House website could include technical, typographical, or photographic errors. Flowering House does not warrant that any of the materials on its website are accurate, complete, or current. Flowering House may make changes to the materials contained on its website at any time without notice. However Flowering House does not make any commitment to update the materials.
Links
Flowering House has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Flowering House of the site. Use of any such linked website is at the user’s own risk.
Modifications
Flowering House may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of United Kingdom and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.